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ANSWERS TO MOST COMMON QUESTIONS
Don't have my Log In details:
(a) When signing up for a new membership, you should receive an automated Welcoming email with your Log In details and other instructions. Please check your Inbox and make sure our email has not been blocked by your Anti-Spam filters.
(b) Otherwise or at any time, please use our "Forgot Password?" button near the top-right of any page to retrieve your current Log In details and check the status of your membership fast and securely by email. You can also use this link: Forgot Password?
Have my Log In details, but can't Log In:
(a) You must enter your Log In details EXACTLY as you selected them during registration. If not sure, please copy & paste directly from the welcoming email you received when signing up or from the email you will receive when using our "Lost Password" button.
(b) If you paid by PayPal, please make sure that your payment was completed and has cleared. If in doubt, please log-in to your PayPal account to confirm.
If you are currently a member of one or more of our services and wish to upgrade to our 3-in-1 Combo membership and save more than 20% off your subscription or to simply add another service, please log-in to your account and click on any of the "add now" links near the top of the page. You will then be able to select and register for any additional services you wish to have access. Your log-in details will remain the same.
Within 24 hours, we will cancel your previous membership and return a prorated refund for the time remaining in that plan.
Please follow the same steps if you want to change from a Monthly to an Annual Plan and save the equivalent of 2 months subscription charges.
Our subscription rates are flat and our minimum membership is for 30 days. When you sign up for our Monthly plan for any of our services, your access will remain available to you for unlimited use for a minimum of 30 days. If you do not wish to continue with your membership past the first 30 days, you can cancel at any time before the 30 days are up and your membership will simply not renew. Whether you need to research only one or many more items, the minimum available subscription level is for 30 days.
If you are a member of our services, please use the "Can't find your mark?..." link near the top of our GALLERY SEARCH page after you have Logged In.
If you are a NOT a member of our services, please sign up. We do not respond to non-members. To learn about our services and sign up, please visit www.Marks4Antiques.com
We offer our Antiques & Collectibles Pricing Guide service that you can use to search through millions of Auction records in all categories of Antiques & Collectibles to find yours and compare prices. If you are not a member, we cannot help. To learn about all of our services and sign up, please visit www.Marks4Antiques.com
Our services are dedicated to research only and we do not buy or sell items of any kind.
Please refer to our Terms & Conditions
Please email us at Contact@Marks4Antiques.com. We strive to respond immediately on any questions and you should receive a reply within 3 business days at the latest. However, in most cases, you should receive an answer within 24 hours or much sooner.